Privacy-Policy

    Personal Information Collection: At PandaPalace, we collect personal information from our customers to enhance their dining experience and provide tailored services. This information may include names, contact details, dining preferences, and feedback. We assure you that all data collected is used solely for improving our services and is kept confidential.

    Data Usage and Storage: We store personal information securely and ensure that it is only accessed by authorized personnel. Your data is used to process reservations, deliver orders, and personalize your dining experience. Rest assured, we do not sell or share your information with third parties without your consent.

  • Cookies and Tracking: Our website may use cookies and tracking technologies to enhance user experience and gather analytics. These tools help us understand user behavior, improve website functionality, and deliver targeted advertising. You have the option to manage cookie preferences through your browser settings.
  • Data Security Measures: PandaPalace employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly update our security protocols to safeguard data integrity and maintain compliance with privacy regulations.
  • Children's Privacy: We do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have inadvertently gathered information from a child, we will promptly delete it from our records.
  • Opt-Out Policy: Customers have the right to opt out of receiving marketing communications from PandaPalace. You can unsubscribe from promotional emails or SMS notifications at any time by following the instructions provided in the message or contacting our customer support team.
  • Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, it is securely deleted or anonymized.
  • Access and Correction: You have the right to access, correct, or update your personal information held by PandaPalace. If you would like to review or modify your data, please contact us through the provided channels, and we will assist you promptly.
  • Third-Party Links: Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
  • Policy Updates: PandaPalace reserves the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, and we encourage you to check back periodically for updates. Your continued use of our services after changes are made indicates acceptance of the revised policy.
  • Data Sharing Practices: PandaPalace may share personal information with trusted third-party service providers, such as payment processors and delivery partners, to facilitate transactions and improve customer experience. These entities are bound by confidentiality agreements and only have access to the information necessary to perform their services. [email protected]
  • Cross-Border Data Transfers: If you access PandaPalace services from outside the country where our servers are located, your information may be transferred to, stored, and processed in that jurisdiction. By using our services, you consent to the transfer of your data across borders, including to countries with different data protection laws.
  • Customer Feedback and Reviews: We value customer feedback and may collect reviews or testimonials about our services. By submitting feedback, you consent to its publication on our website or marketing materials, along with your name or initials (if provided). You have the option to request removal of your feedback at any time.
  • Legal Compliance: PandaPalace may disclose personal information when required to comply with legal obligations, such as responding to subpoenas, court orders, or law enforcement requests. We will also share information if necessary to protect our rights, property, or safety, or that of our customers or others.
  • Data Subject Rights: As a data subject, you have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, rectify, restrict processing, or delete your data. PandaPalace will honor these rights and provide assistance as needed.
  • Marketing Preferences: You have the option to manage your marketing preferences and choose the types of communications you receive from PandaPalace. You can update your preferences at any time by contacting us or using the unsubscribe link provided in our marketing emails.
  • Data Breach Notification: In the event of a data breach that compromises the security of your personal information, PandaPalace will promptly notify affected individuals and relevant authorities as required by law. We will take immediate steps to mitigate any potential harm and prevent future breaches.
  • Data Protection Officer: PandaPalace has appointed a Data Protection Officer (DPO) responsible for overseeing data protection and privacy matters. If you have any questions or concerns about our privacy practices, you can contact the DPO using the contact information provided on our website.
  • Customer Support: Our customer support team is available to assist you with any privacy-related inquiries or issues you may have. Whether you need help updating your information, opting out of communications, or understanding our privacy policy, we're here to help.
  • Effective Date: This privacy policy is effective as of [insert date]. Any changes or updates to the policy will be reflected on this page, and your continued use of PandaPalace services constitutes acceptance of the revised policy. We recommend reviewing this policy periodically for any changes.